Your privacy

Our privacy statement.

North Tyneside SENDIASS collects, processes, and holds your personal information to provide Services to you. Due to the arm’s length and impartial nature of the service, any form of contact with the service, and data held, is not shared outside of the immediate team, without your consent, unless this is necessary to comply with the law and legal obligations.

North Tyneside Council (the Authority) is the Data Controller for the personal information collected, meaning they are responsible for ensuring that all data protection legislation is complied with.

The categories of information that we collect, process, hold and share include:

·       Personal information (including full name, full residential address, date of birth, parent carer details)

·       Location data (including postcode and telephone number)

·       Details of Special Educational Needs and Disabilities

·       School/College/education or training provider

Most of this information is provided by you however, we may also receive information from other organisations or teams with your consent.   This could include Adult or Childrens Social Services, Educational Psychologists, Mental Health Services, Doctors, school Nurses, other NHS providers, schools, education, training or post-16 settings currently or previously attended, Early education providers currently or previously attended (such as nurseries, pre-school, childminders)  

Why we collect and hold this information

We process your personal information as part of the Special Education Needs Information, Advice and Support service (SENDIASS). We are responsible for carrying out duties under the Children and Families Act 2014 in relation to the provision of impartial information, advice and support to parents and carers of children with SEND, young people and children.

We also process this information to assess the quality of our services and evaluate and improve our policies and procedures. We may also process this information in other ways compatible with the above.

The Lawful basis on which we use this information

Under Article 6 of the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information is:

·       6(1)(e) Public task: the processing is necessary for us to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.

 

We may process special category information for the following reasons under Article 9 of UK GDPR:

·       9(2)(g) Processing is necessary for reasons of substantial public interest on the basis of Union or Member State law which is proportionate to the aim pursued and which contains appropriate safeguards

How we store your personal information

Your information is safely stored in password protected secure programmes that are accessible to SENDIASS staff only and is retained in line with our retention schedule - held until the year of the individual’s 26th birthday.

Who we may share your information with

We may disclose your information to others, but only where this is necessary either to comply with the law and legal obligations or as permitted by Data Protection legislation.

With consent, we may disclose your personal information to public bodies and other organisations, in particular:

  • Other departments in the Council working to improve outcomes for children and young people

  • Commissioned providers of local authority services (such as education or health services)

  • Schools, colleges and early years providers as well as wider education or training providers

  • Educational Psychologists

  • Other local authorities and social care or health providers outside of the Local Authority

  • Department of Education

  • Mediation and support services

  • SENDIST (SEND Tribunal Service)

The reasons why we may share your data with other public bodies are as follows: 

·       To improve our understanding of your needs to enable us to provide a service to you

·       To monitor and improve our performance and delivery of services

·       Where necessary to protect individuals from the risk of harm or injury

We will not pass your personal information to external organisations for marketing or sales purposes, or for any commercial use.

Your rights

Under Data Protection legislation you have several rights, including the right to have your records rectified (where the law permits) and the right to ask for access to all the information the Authority holds about you. These rights are listed in more detail on the Authority website under Data Protection.

Please contact us at information.governance@northtyneside.gov.uk if you wish to make an information rights request.

If you have any worries or questions about how your personal data is handled, please contact the Data Protection Officer at information.governance@northtyneside.gov.uk

If you are unhappy with the way the Authority has handled your data, you may contact the ICO at https://ico.org.uk/

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Tel: 0303 123 1113 (local rate)