Parents and carers

Impartial, confidential advice for parents and carers.

  • About special educational needs and disability (SEND)

    The four areas of SEND need, and how the system works.

  • Special education needs (SEN) support

    Information about SEN support.

  • Choosing a school

    Information about choosing a school to suit your child’s SEN.

  • Education, health and care (EHC) needs assessments

    Information about EHC needs assessments.

  • Education, health and care (EHC) plans and annual reviews

    Information about EHC plans.

  • Mediation, appeals and complaints

    Information about resolving disputes.

  • Attendance, suspensions and permanent exclusions

    Information about school attendance, suspensions and permanent exclusions.

  • Right to a suitable full time education

    Information about alternative education.

  • Children and young people’s mental health

    Information to help your child with mental health issues.

  • Elective home education (EHE) and education otherwise than at school (EOTAS)

    Information about educating your child at home, or outside of formal education.

  • Help in exams

    Information about possible help in public exams, referred to as access arrangements. (External link)